OGM for different caller ID

[Guest Sylvain G.]

Hello:

 

It woud be interesting if we coud have different OGM based on different callerID.

Not just blocking, for exemple, but also have a specefic OGM.

 

 

It woud be also interesting to have a veritable fax support, send and receive fax with IVM. IVM coud detect if it's a fax or a voice message and support it immediatly.

 

Tanks

Sylvain

[CAConnell]

Hello:

 

It woud be interesting if we coud have different OGM based on different callerID.

Not just blocking, for exemple, but also have a specefic OGM.

It woud be also interesting to have a veritable fax support, send and receive fax with IVM. IVM coud detect if it's a fax or a voice message and support it immediatly.

 

Tanks

Sylvain

<{POST_SNAPBACK}>

 

You should be able have different OGM's for different CallerID's by "use number ID Validity Checking".

 

Example: if a call came in to your main OGM from say CallerID 2025551212, IVM can automatically route this call to a different OGM. So the caller hears a different greeting message based on the fact that they called from "2025551212"

 

I'd love for IVM to have the same checking & routing options for %CallerName%: Like, if a call came in from "US DEPT OF JUSTICE" which may use multiple ID's like 2025558000 or ...8001 or 8002. Maybe it can. How about it PL?

 

The software is designed to have even more complicated routing schemes but it's very hard for me to understand without having the time to experiment and practice.

 

Read the page "OGM - Date-Time / CID" in the help file further & try to experiment.

 

Chris