Grace123 Posted December 16, 2020 Share Posted December 16, 2020 Hey! I'm many hours into a project and the sound from the sequence / audio and video tracks suddenly stopped. All my audio is linked to the video. My audio is not muted, it's at 100%, and I can still see the sound waves. The audio still plays in the clip preview, but won't with the sequence preview or on the timeline. My version of Video Pad is 8.99 Link to comment Share on other sites More sharing options...
borate Posted December 16, 2020 Share Posted December 16, 2020 First, under OPTIONS | DISK tab, Clear Unused Cache Files. Please open the Windows Volume Mixer. Right-click on the 'speaker' icon at the right-bottom of the screen. Confirm that the Videopad volume slider is at a normal level. Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. Last ditch effort, share your project. Someone here will find an answer. It's easy, quick and can be private. Just follow these steps carefully... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. Change "restricted" to "anyone with the link can view" Click COPY LINK | DONE. Share --- Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. Link to comment Share on other sites More sharing options...
Grace123 Posted December 16, 2020 Author Share Posted December 16, 2020 Oh my gosh, thank you so much!!!!!!! I cleared the cache, and that didn't work right away, but in the process of moving on to the last step I ended up closing and opening the project, then that worked. You lad are a legend! Link to comment Share on other sites More sharing options...
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