Stratfordman Posted November 13, 2020 Share Posted November 13, 2020 Payment of credit card account appears as an expense on the Income/Expense report. The individual items on the credit card account have already appeared on the report so the payment of the account should not appear on it. Link to comment Share on other sites More sharing options...
Chris75 Posted November 17, 2020 Share Posted November 17, 2020 Hello, This program records all the transactions, and when you pay your credit card fees you need to record that payment as well as a expense on your banking or savings account. If you still feel this is not the right way, you may want to contact the NCH Software support team for further assistance. Link to comment Share on other sites More sharing options...
Stratfordman Posted November 19, 2020 Author Share Posted November 19, 2020 The payment of the credit card account appears as a receipt on the credit card account and therefore should appear as a receipt on the Income/Expense report but it doesn't. Link to comment Share on other sites More sharing options...
elk Posted November 20, 2020 Share Posted November 20, 2020 How did you apply the payment? Has it worked with other payments in the past? Try recalculating the balances in Express Accounts to see if it helps. To do this, click the Transactions menu option in the main window and select Recalculate Customers' Balances. Express Accounts will run a recalculation automatically. Link to comment Share on other sites More sharing options...
Stratfordman Posted November 21, 2020 Author Share Posted November 21, 2020 The software I am using is the non-commercial home use only version of Moneyline. Link to comment Share on other sites More sharing options...
elk Posted November 23, 2020 Share Posted November 23, 2020 In that case, I would recommend you to submit a support ticket and provide some screenshots showing the problem you have encountered there, so it would be easier to find a solution for you. You can send your inquiry using this link: https://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
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