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New Computer VideoPad is a mess


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I built a new, faster, better computer because my old one was having significant issues.  Installed Videopad on my new computer and the first video I exported (it was fairly complex) froze an entire track.  I've reinstalled a couple of times, but now it's not even processing the video tracks that I drop in.

Help!

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What Videopad release is being used?

Run this version.  For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee will be required in order to register the newest.  Retain your old install file and registration info.  There's no mandate to upgrade, and newer versions can always be test driven as a trial.

If the export issue persists, share it here or in private.  Fixes are often simple.  Just follow these steps...

1.  With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
2.  Locate the saved, numbered folder. No need to upload the export or VPJ files.  Upload it to a free server - Google Drive, MS OneDrive, etc.*
3.  Get a shared, public link.  If using Google Drive click GET SHAREABLE LINK. Click the blue "Change to anyone with the link..."  Then click COPY LINK | DONE.
4.  Paste that link here, or click the folder, above top-right in this forum, and message it to me.  This is private and won't be shared.
*    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

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