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unresponsive software

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Over the last couple of days regardless of whether I close and restart the program or my  desktop  the program is unresponsive,  It will allow me to open  new dictation but  will not allow the handset or the mouse to start dictation.  It will also not allow me to open any settings to see if that is the problem.  All that happens is the message "not responding" appears at the top of the app.  

Has anyone got suggestions If it is not resolved soon I will be looking for alternative dictation software,  This us not the first time this problem has arisen although it as not persisted for so long

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