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Some parts of video missing when exporting


Gabriele Acq
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I spent a lot of time on this 3.5 minute video on VideoPad, and I even bought the license, however, when I export the video, no matter the format, it keeps missing the same 2 parts of the video, but the audio remains. I’ve tried saving it on hard disk drive, Google Drive, but nothing happened. I even tried to re-install the program and re-enter the register code but still the same happens. Please help. Thanks

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Please install this version.  For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee will be required in order to register the newest.  Retain your old install file and registration info.

Let us know if that solved the issue.

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Have you installed the latest version, as linked above?  That normally solves export issues.  If it doesn't, drop by once again with specifics.  Share your project.

1.  With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
2.  Locate the saved, numbered folder and upload it to a free server - Google Drive, MS OneDrive, etc.*  (Don't upload the export or just the VPJ file.)
3.  Get a shared, public link. If using Google Drive click GET SHAREABLE LINK. Click the blue "Change to anyone with the link..."  Then click COPY LINK | DONE.
4.  Paste that link here, or click the folder, above top-right in this forum, and message it to me.  This is private and won't be shared.
*    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

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