equalthree Posted August 31, 2020 Share Posted August 31, 2020 I am having issues with split frames freezing when exporting videos. It doesn't matter how big or small I make the video file. The preview pane works fine but then the exported video keeps freezing on one video track when the other video track changes. This happens throughout the video. I did a video with only one track and had no problems. I have messaged borate with the issue and files and borate had no issues exporting my previous video. It was suggested that my computer might not be able to handle split screens. I am using Windows 10 64 bit and had 4GB of ram. It was suggested to upgrade this which I have to 8GB but still the same issue. Is anyone else having this issue and how did you fix it? it's very annoying. Link to comment Share on other sites More sharing options...
borate Posted August 31, 2020 Share Posted August 31, 2020 Nary a glitch at AVI 1080 default export settings. Even ran a test on an I3 laptop - not the best for video editing - and that too succeeded. Click the Default Quality/Filesize blue link; try the MPEG4 compressor. And delete sequence 2. For a brief time, here's the result. Click DOWNLOAD to save it. Link to comment Share on other sites More sharing options...
equalthree Posted August 31, 2020 Author Share Posted August 31, 2020 Thanks for looking at the video borate and getting me your result. I deleted sequence 2 and changed the setting but still the same issue when I export it. Link to comment Share on other sites More sharing options...
borate Posted August 31, 2020 Share Posted August 31, 2020 That's too bad. Out of ideas. The project isn't complex. That it succeeds on two PCs here, but not on yours hints at a local problem. Likely won't be the fix, but be sure the video driver and Direct-X are up-to-date. Try it on another computer, if one is available. And, just for kicks, try this older VP version. If you have a license it likely won't apply, but AVI should still work. AMD / ATI users: http://support.amd.com/us/gpudownload/Pages/index.aspx Intel users: https://downloadcenter.intel.com/default.aspx nVidia users: http://www.nvidia.com/Download/index.aspx?lang=en-us Update DirectX: http://support.microsoft.com/kb/179113 Link to comment Share on other sites More sharing options...
equalthree Posted August 31, 2020 Author Share Posted August 31, 2020 8 hours ago, borate said: And, just for kicks, try this older VP version. If you have a license it likely won't apply, but AVI should still work. Just for the kicks, I downloaded and have used your older version and, BAM!!! It works a treat. Now I'd like to know what is wrong with the latest version which doesn't work on my computer while the earlier version does? Also, what do you mean by my licence not applying? Can I simply use the older version and export to AVI for as long as I like? Link to comment Share on other sites More sharing options...
borate Posted August 31, 2020 Share Posted August 31, 2020 Depends. If AVI becomes unavailable,try an UNinstall and there be an option to downgrade to the 'free' version. Can't say why only the older release works on your PC, but the newer one succeeds as well here. Glad it does the job!. Link to comment Share on other sites More sharing options...
Jack11223344 Posted September 1, 2020 Share Posted September 1, 2020 Hi equalthree, which version were you using? Please try to update to the latest version from our website and try again. Link to comment Share on other sites More sharing options...
equalthree Posted September 1, 2020 Author Share Posted September 1, 2020 1 hour ago, Jack11223344 said: Hi equalthree, which version were you using? Please try to update to the latest version from our website and try again. I believe I was using the latest version but don't want to update if the same problem will keep occurring for me. Link to comment Share on other sites More sharing options...
borate Posted September 1, 2020 Share Posted September 1, 2020 If you have the time, install the latest. Export. Report your result. Then you can re-install 7.51. Thanks. Link to comment Share on other sites More sharing options...
equalthree Posted September 1, 2020 Author Share Posted September 1, 2020 4 hours ago, borate said: If you have the time, install the latest. Export. Report your result. Then you can re-install 7.51. Thanks. Rubbish. Keeps building preview even though I loaded the clip one hour ago and keeps freezing still on export to avi. Link to comment Share on other sites More sharing options...
borate Posted September 1, 2020 Share Posted September 1, 2020 Peculiar. A number of folks have loaded and exported your project, without issues. Possible permissions problem. Try launching the program in Run As Administrator mode. Right-click the VP icon. Link to comment Share on other sites More sharing options...
equalthree Posted September 2, 2020 Author Share Posted September 2, 2020 No, no good. Still freezing when exported. Link to comment Share on other sites More sharing options...
borate Posted September 2, 2020 Share Posted September 2, 2020 Sorry, but no one else seems able to replicate the freezing. Repeated tests here have all succeeded. Under the OPTIONS | EDITING tab, toggle "Use hardware-accelerated video effects (Requires SM 2.0 hardware)" and see if that does anything. Try another PC if available. Link to comment Share on other sites More sharing options...
equalthree Posted September 6, 2020 Author Share Posted September 6, 2020 No, that didn't work. I may have to try on my work laptop. What I don't understand though is why is it working fine with the older version and not the newer version? Surely you must know what changes have occurred to the software for it to work with an older version and not the newer version. Link to comment Share on other sites More sharing options...
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