Jump to content

Recommended Posts

  • N_C_H_josh changed the title to Mac OS Big Sur
  • 1 month later...

The Soundtap my company purchased for use on an Apple computer will not load. 

Apple OS generates an error message when attempting to load the purchased software.

I WILL NOT recommend Soundtap for persons I know with Apple Computers.

Soundtap Streaming Recorder does work great with Windows.  I purchased Soundtap for two of the Windows computers in my Company  

Network location.

Thank you,

Mario J. Munoz

Audio Editor

Rio Grande Guardian International News Service.

Link to post
Share on other sites
  • 1 month later...
On 8/28/2020 at 9:33 PM, N_C_H_josh said:

By the time Big Sur is released in the fall, we should have a compatible version of SoundTap. We can't say whether the current version will work or whether we'll have to do a new release.

Big Sur has now been released and Sound Tap no longer works for me. I get the error message SoundTap could not connect to the virtual audio device. Please restart SoundTap to try again.  I am running ver 6.21

Link to post
Share on other sites

For the moment NCH working to get the Program running with this OS. You can stay updated on our releases by subscribing to our newsletter at https://www.nchsoftware.com/software/newsletter.html or by following @nchsoftware on Twitter. 

Please provide the detail about the situation here, to escalate it: https://www.nch.com.au/software/bug.html 

If you want to revert to Catalina after upgrading to Big Sur, it can be done if they use Time Machine to back their Mac up: https://support.apple.com/guide/mac-help/revert-to-a-previous-macos-version-mh15216/mac
 

Link to post
Share on other sites
On 8/28/2020 at 9:33 PM, N_C_H_josh said:

By the time Big Sur is released in the fall, we should have a compatible version of SoundTap. We can't say whether the current version will work or whether we'll have to do a new release.

So you knew about this in August and here we are entering December and those of us using Mac and the latest OS can't use the product - any update on a fix - it's been incredibly quiet and you keep emailing me to spend MORE money on buying what will be an incompatible version of this product?

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...