4my65vert Posted August 5, 2020 Share Posted August 5, 2020 When I click "add content" I only have the option to import. Where do I find the additional downloadable content. I need landscaping elements. Thank you. Link to comment Share on other sites More sharing options...
Jsalgado Posted August 5, 2020 Share Posted August 5, 2020 Hi, did you have the "licensed" version? Please confirm you should be able to see the content, check this link: https://www.nchsoftware.com/design/kb/1832.html Link to comment Share on other sites More sharing options...
4my65vert Posted August 6, 2020 Author Share Posted August 6, 2020 I just purchased the license and entered the registration code. The confirmation window appeared so I think my registration took. But when I go to add content, I don't get an option to download packages. Link to comment Share on other sites More sharing options...
Fred28 Posted August 6, 2020 Share Posted August 6, 2020 If you are sure it is registered then you should contact NCH Tech team: https://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
pugkour Posted October 18, 2020 Share Posted October 18, 2020 Was this issue ever resolved? I am experiencing the same issue with a registered version. Link to comment Share on other sites More sharing options...
royl Posted December 5, 2020 Share Posted December 5, 2020 Mine is a registered copy but I cannot add content. The add content option takes me to my computer and asks me to select a file. Link to comment Share on other sites More sharing options...
Jsalgado Posted December 7, 2020 Share Posted December 7, 2020 Please check this knowledge based articles: https://www.nchsoftware.com/design/kb/1863.html Link to comment Share on other sites More sharing options...
LesRe Posted January 25, 2021 Share Posted January 25, 2021 When is this issue going to be resolved? I have just payed for an upgrade which appears to give me less functionality. I am trying to place a staircase but the only option I get is a straight staircase, not very useful. Link to comment Share on other sites More sharing options...
Kim 1318 Posted January 25, 2021 Share Posted January 25, 2021 I advise you to contact the nch support team to check if the have any news about it, you can submit a ticket here: https://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now