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Sound Disappears


Victoria

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I have the paid version and when i started to create my video there was sound on it and then after few hours there is no sound anymore and every sound setting is on. 

Can you please tell me what to do 

Thank you very much 

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What version of Videopad is being used?  Here is the latest.  For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee will be required in order to register the newest.  Retain your old install file and registration info.

Try reinstalling Videopad.

If this makes no difference, please share your project.  Someone will take a look.  Just follow these 4 easy steps...

1. With your project on the timeline, click the 3-lined 'hamburger' menu, top-left.  Click FILE | BACK UP PROJECT FILES TO FOLDER.  Specify a folder.  Click SELECT FOLDER.
2.  Using the PC file manager, go to where the numbered folder was saved and upload it to a free server - Google Drive, MS OneDrive, etc.*
3.  Get a shared, public link that anyone can view.
4.  Paste that link here, or click the folder, above top-right in this forum, and message it to me.  This is private and won't be shared.
*    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

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