Jump to content

Unsupported file format


scruffs

Recommended Posts

Do you get the problem with some particular PNG files or all the PNG files? In attempt to fix this issue, you may try the steps below:

Uninstall Pixillion, then delete 3 folders named "Pixillion" and 1 named "Components" from these locations:
**C:\Users\<username>\AppData\Roaming\NCH Software\Pixillion\
**C:\Program Files (x86)\NCH Software\Pixillion\
**C:\Program Files (x86)\NCH Software\Components
**C:\ProgramData\NCH Software\Pixillion\
**If you can't find any of the folders, just continue. 

After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/imageconverter/pixpsetup.exe

Once done, restart your system one more time and try again.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...