steezybutterfly-soundcloud Posted June 17, 2020 Share Posted June 17, 2020 Can you guys help me? it legit just deleted my track, and this happened to me TWICE, and im clearly upset, because i spend ours and your software keeps deleting tracks, i saved it and its in my files but nothing aint playing and when i tried to paste it in your mixpad nothing shows please help me, this happened to me twice, contact me at steezybutterfly@gmail.com Thank You Link to comment Share on other sites More sharing options...
Fred28 Posted June 17, 2020 Share Posted June 17, 2020 Please remember this is a user forum, so it is users helping users. To help you I will need more details about the issue you have steps you are taking and any screenshots if you got them. If you want assistance from the NCH Technical support team you can create a support ticket for them thru this link: https://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
H3nn4 Posted June 22, 2020 Share Posted June 22, 2020 I’ve had this problem and have been very upset after working very had and long hours to create my music and then losing it. I have emailed nch but they haven’t got back to me yet. I am literally at my wits end with this problem. The only solution that seems to work at the moment is when you’ve finished your track is to convert it to mp3 wv and save the file on your desktop. At least this way you know where to find it and it seems pretty secure so far🥺 Link to comment Share on other sites More sharing options...
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