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Problems with using with Word

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I have been using Express Scribe for years, but got a new laptop yesterday, and now, even though I have checked the box for 'float above other windows'', which it does, sort of, the controls don't work once I click onto the Word document to type.  The Express box is 'unhighlighted', if that makes sense, greyed out. 

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  • 1 year later...

I am also having this problem since getting a new laptop, and nothing I've tried is working. I cannot get express scribe to run in the background at all. I've scoured the internet, the user manual, forums, nothing is fixing this. Please can someone help?

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