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Recognition of title and tracks


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I started using the trial to burn my own CDs onto my laptop and all was working fine but then when I registered and paid for the service each time I load a CD the system comes up with a different title and different tracks by name which I do not reconginse.  When I try playing tracks they are correct but the titles are not.  I am in the processs of setting up an online radaio programme so require a bunrer that is relaible giving me the correct titles, so unless this can be resolved I will be cancelling it.

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NCH Software offers a no-nonsense 30-day money back policy. If you are unhappy with your software for any reason within 30 days from purchase. 

Let's try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the ExpressBurn folders:

C:\ProgramData\NCH Software
C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\ExpressBurn

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

After deleting the ExpressBurn folder, restart your computer then install it again from the next link https://www.nch.com.au/burn/index.html

That should do it. Please try it again after that and see if that fixes the issue.

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