froymeraz

[Froylan]

I created and sent an invoice to a customer, then I realized the invoice was not appropriate, and simply would like to cancel it. I don't want to delete it, since I'd like to keep track of my mistake. I'd like simply to make it void. Removing all items does not help as EI refused to zero the invoiced amount.

[Fred28]

Hello,

I´m pretty sure that is not possible, you either delete it or it will add up to the invoices balance.

You can confirm with NCH tech support by creating a ticket for them through this link:  https://www.nch.com.au/support/index.html