Byron the artist Posted May 7, 2020 Share Posted May 7, 2020 Why are the Pan and Zoom features unavailable? Same with motion. Help!! Link to comment Share on other sites More sharing options...
borate Posted May 7, 2020 Share Posted May 7, 2020 Should be there, even in the unlicensed version. What version is installed? Install the latest. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Link to comment Share on other sites More sharing options...
Byron the artist Posted May 7, 2020 Author Share Posted May 7, 2020 I just downloaded and installed it. I paid for the monthly subscription. When I used the program a few versions ago it was there and worked. Now when I put an image in the timeline, I can't adjust it at all. No scaling, no changing position either. Link to comment Share on other sites More sharing options...
borate Posted May 7, 2020 Share Posted May 7, 2020 This is version 8.35? Something's screwy. Close Videopad. On the PC, delete all files in this folder. "C:\Users\<your user name>\AppData\Roaming\NCH Software\Components" Reinstall VP. Any change? Link to comment Share on other sites More sharing options...
Byron the artist Posted May 7, 2020 Author Share Posted May 7, 2020 nope it's probably my old laptop and some corruption in the HD ... or something it works on my other laptop Link to comment Share on other sites More sharing options...
borate Posted May 7, 2020 Share Posted May 7, 2020 Confirm that video driver and Direct-X are up to date... AMD / ATI users: http://support.amd.com/us/gpudownload/Pages/index.aspx Intel users: https://downloadcenter.intel.com/default.aspx nVidia users: http://www.nvidia.com/Download/index.aspx?lang=en-us Update DirectX: http://support.microsoft.com/kb/179113 Link to comment Share on other sites More sharing options...
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