Jump to content

Cannot backup - processing never ends


Recommended Posts

Can you try taking local backup first and see if it works? it is to isolate problem that it is network issue or Express Invoice (I am confident it is Express Invoice issue, but double check is good. )

Link to post
Share on other sites

I might have found the issue. It seems my Express Invoice folder has become huge possibly due to multiple backup methods peforming backups inside this folder. The storage count in Windows Explorer has reached 5GB and is still going on...  So I need to delete all folders which are not needed.

Is it possible to have a list of the required forlders please, so that I can manually delete all the others? Thanks!

Link to post
Share on other sites

Thank you.

The issue here is that I have several backup folders under C:\ProgramData\NCH Software\ExpressInvoice and I have several backup folders inside each backup folder!

That is why the folder size exceeded 6GB and the backup process took fovever.

I'm now manually deleting all folders including "backup" in their names and also folders like ExpressInvoice1588248953 which are located under C:\ProgramData\NCH Software\ExpressInvoice.
I think all other folders should be fine but I'd like to double check, if possibile, the standard content of C:\ProgramData\NCH Software\ExpressInvoice.

Thanks!

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...