Jose Antonio Calderón Paz Posted April 29, 2020 Share Posted April 29, 2020 Hello, I recently bought this software. When I run it and add any video, I have verified that the preview only shows in frames. And it is not a problem of the capacity of my computer since I have tried adding low resolution videos that take up little space on the disk. I also don't think it's a formatting problem since the simple windows "movie maker" sotware has no problem showing the preview. I have seen normal video pad explanation tutorials and here it is seen how the preview works correctly. I do not understand why I am only shown in frames. What is the cause of this problem? What do I have to do to fix this problem? Link to comment Share on other sites More sharing options...
Nationalsolo Posted April 29, 2020 Share Posted April 29, 2020 Hi If you have placed your videos on the timeline as descibed above then by "Preview" Are you referring to how the timeline looks? If so you may have inadvertently switched into Storyboard mode. Check that you are not looking at the timeline in Storyboard mode.(See top left of the image below.) This will show your project as a single track of "slides" like this....... In order to see your project as a "filmstrip" along with other tracks you may be using you must be in Timeline mode.(See top left of the image below.).........This mode shows all the tracks. Toggle between the modes with the small down arrow visible top left in the image above. However, if you are referring to the large Preview window(s), either Clip Preview or Sequence Preview, your project should play normally here and not as frames. Nat Link to comment Share on other sites More sharing options...
Jose Antonio Calderón Paz Posted April 30, 2020 Author Share Posted April 30, 2020 Yes .. I mean the large Preview windows, either Clip Preview or Sequence Preview. Anyway, I have verified what you have advised me and the result is that I have it well selected, in time line mode. For more information, the version of the video pad software is v.8.21. I bought this software recently. But I don't think it's a newer version issue or not. Since the super simple sotfware of windows(movie maker), you do not have any problem of that nature. Link to comment Share on other sites More sharing options...
borate Posted April 30, 2020 Share Posted April 30, 2020 In timeline mode you should be seeing the above. If not, something is surely not right. Install the latest version. If you purchased less than six-months ago the upgrade is free. If no change, please post a link to a screen shot of your preview window. Upload the screen shot to a free server such as Google Drive, MS OneDrive, Dropbox, and share (make public) the link. Copy that shared link and post it here. Link to comment Share on other sites More sharing options...
Jose Antonio Calderón Paz Posted May 5, 2020 Author Share Posted May 5, 2020 https://drive.google.com/open?id=1sYjR4lRGl9gHEkia_y1Ueyu33ENhQ06F https://drive.google.com/open?id=10pLaWbS0J7opsb3uD_3NoVkT-u8qzqbw Here I provide the links in the screenshot. As I explained earlier, the preview does not appear. I have updated to the latest version that appears in Spanish. Since the last one really only comes out in English. Since I don't understand the English language. I am communicating with you through the google translator. Link to comment Share on other sites More sharing options...
borate Posted May 5, 2020 Share Posted May 5, 2020 Check in to the Spanish forum. http://nch.invisionzone.com/forum/165-videopad/ Two things to try next... Close Videopad, then on your PC... go to...Users/<your name>/ Appdata/Roaming/NCH Software. Delete the Components folder. Reinstall VP. Install the latest video driver for your PC and verify that Direct-X is up to date... AMD / ATI users: http://support.amd.com/us/gpudownload/Pages/index.aspx Intel users: https://downloadcenter.intel.com/default.aspx nVidia users: http://www.nvidia.com/Download/index.aspx?lang=en-us Update DirectX: http://support.microsoft.com/kb/179113 Link to comment Share on other sites More sharing options...
Jose Antonio Calderón Paz Posted May 17, 2020 Author Share Posted May 17, 2020 I have tried the first option ... and fixed the problem. The preview is already seen. Thank you very much for the advice. Link to comment Share on other sites More sharing options...
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