Jasmine Piipp Posted April 26, 2020 Share Posted April 26, 2020 Hi, please help if you can. When receiving files that are audio and video, only the audio comes through. My settings are set to "Always show video", there is a black video box but it displays "No video". I cannot figure out what why it is not working. I have the Pro version, the latest version and Windows 10. I am working on a laptop so I'm wondering if that may be why? Link to comment Share on other sites More sharing options...
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