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Problem converting .mp4 to .mov format


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Hey folks, sorry if this question has been answered previously but I am having trouble converting .mp4 files to .mov format.  Each time I try the conversion, I get to the "99% completed" stage and then it hangs.  I have let it run for over an hour to see if it would finish but no luck.  I have tried converting to other file formats and it seems to work ok.  Any help would be much appreciated … thanks!

-David-

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Hello, would this issue happen with all the mp4 files you try converting to mov or would it only happen with one file?  Also, you may want to try using a different video encoder compressor to convert the video and contact the NCH Software support team for further assistance on this matter.  To contact support you may follow this link Software Technical Support

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