Bell Posted March 28, 2020 Share Posted March 28, 2020 Fast fox is on, but does not always work? I type in the phrase and hit space and nothing happens. I type it in again and nothing happens. Why does it work intermittingly? Link to comment Share on other sites More sharing options...
Fred28 Posted March 30, 2020 Share Posted March 30, 2020 Hello, I think the best thing to try if you have not already is to create a backup of all the information you have created in FastFox, there is a tool in the program for you to create a backup should be under ¨File¨ > ¨Backup Data¨ , use this option to create the backup then uninstall the program from your PC and install it again. Make sure you install the version compatible with your license and when done open the program register the license then go to ¨FILE¨ > ¨Restore Backup¨ and restore the backup you had previously created test and see if it made a difference if not. I will suggest you reach out to the NCH Technical Support team and see if they can assist you. You can create a support ticket for them through the link: https://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
Bell Posted April 12, 2020 Author Share Posted April 12, 2020 Thank you so much for your response, Fred! I will try your suggestion now. Link to comment Share on other sites More sharing options...
drew1978 Posted June 4, 2020 Share Posted June 4, 2020 My whole organization is having issues with fast fox sometimes working and sometimes not working. Link to comment Share on other sites More sharing options...
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