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First, uninstall your software from the old machine so that you can install it on the new machine. Next, download the software from www.nchsoftware.com and install it on the new machine. Enter your registration code to register your software. If you don't have your registration code, go to the Registration Code Recovery box above and enter the email address that you provided when you purchased your software then click on "Recover Lost Product Key."

If that doesn't help, try this...  https://www.nch.com.au/support/regcontact.html

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