Noam Posted February 23, 2020 Share Posted February 23, 2020 Hi All, First of all - Great software. Thank you very much! Using Express Invoice version 7.25, free (for under 5 users). The problem: Suddenly, when creating a new invoice, the Item and Description drop-down lists are not populated with existing data anymore, although the item list exists. Please see screenshot of new invoice with these columns: https://prnt.sc/r6g11g . Here is the screenshot of the existing items list: https://prnt.sc/r6g1hy . How can we solve it? Thanks, Noam Link to comment Share on other sites More sharing options...
Jsalgado Posted February 24, 2020 Share Posted February 24, 2020 Are you having this issue with every single item you try to retrieve? Please provide more details. IF you do, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressInvoice&support Link to comment Share on other sites More sharing options...
Noam Posted February 25, 2020 Author Share Posted February 25, 2020 Hello Tech Support, Thank you very much for your reply. Yes, the Item List and Description columns are not populated in every sort of document I try to create with the software. I have now opened a support ticket as suggested. Thank you, Noam Link to comment Share on other sites More sharing options...
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