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White Noise


KimmyRay
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I am a court reporter.  I use a digital backup recorder in my court room.  When I take the MP3 file off of my digital and put it in Express Scribe all I get is white noise.

I've never had this happen before.  Can someone point me in the direction to fix this?

Thanks!

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Now if you load the files using a media player can you hear the entire recording normal? Usually when you get that situation with Noise, is because the bitrate is too high or low, you can also try to convert the format of the audio files, try using a different program in this case you can try with Switch:  https://www.nch.com.au/components/switchsetup.exe

If you still getting issues, would be better contact the Technical Team: https://www.nch.com.au/support/supportcontact.html?software=Scribe

 

 

 

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