KimmyRay Posted February 19, 2020 Share Posted February 19, 2020 I am a court reporter. I use a digital backup recorder in my court room. When I take the MP3 file off of my digital and put it in Express Scribe all I get is white noise. I've never had this happen before. Can someone point me in the direction to fix this? Thanks! Link to comment Share on other sites More sharing options...
DannR Posted February 20, 2020 Share Posted February 20, 2020 Now if you load the files using a media player can you hear the entire recording normal? Usually when you get that situation with Noise, is because the bitrate is too high or low, you can also try to convert the format of the audio files, try using a different program in this case you can try with Switch: https://www.nch.com.au/components/switchsetup.exe If you still getting issues, would be better contact the Technical Team: https://www.nch.com.au/support/supportcontact.html?software=Scribe Link to comment Share on other sites More sharing options...
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