Jump to content

How to reverse an invoice marked as paid in error


AC Reflections

Recommended Posts

How do you reverse and paid invoice to make it unpaid?   I made an error and applied a payment to the wrong invoice - there does not seem to be a way to do this.  

The "help" text I found (copied below) DOES NOT WORK.  When I select Payments of accounts payable I don't see a list of payments to be able to pick one to reverse

How do I revert a paid invoice to unpaid?

 

  1. Select Payments of Accounts Payable from the View menu
  2. Click on the payment you would like to reverse to highlight it
  3. Click the Delete button on the toolbar
  4. Click the Delete button to confirm the reversal

 

Link to comment
Share on other sites

If you are referring to a payment that you received from one of your customers, you need to click View > Payments > Click on the payment you would like to reverse to highlight it > Click the Delete button on the toolbar > Click the Delete button to confirm the reversal.

The instructions you provided are valid for payments that you make to your suppliers.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...