FredFlinston Posted January 15, 2020 Share Posted January 15, 2020 Hello. I have the Debut v6.00 professional version (registered). I have selected 'highlight mouse cursor' but it doesn't work. What should I do? Link to comment Share on other sites More sharing options...
Jsalgado Posted January 15, 2020 Share Posted January 15, 2020 In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Debut&support Link to comment Share on other sites More sharing options...
FredFlinston Posted January 15, 2020 Author Share Posted January 15, 2020 Thanks, I did. Link to comment Share on other sites More sharing options...
FredFlinston Posted January 16, 2020 Author Share Posted January 16, 2020 No answer from tech support. My problem is that the cursor hasn't got the yellow ring shadow around it. May be the problem is Windows 10??? Link to comment Share on other sites More sharing options...
elk Posted January 16, 2020 Share Posted January 16, 2020 I just tested it on Windows 10 and it is showing the mouse radius. I would recommend you to change the radius size. Click Options > Record tab > for the Mouse Move Radius use a different size and confirm if the issue persists > click OK to save the changes. Link to comment Share on other sites More sharing options...
FredFlinston Posted January 17, 2020 Author Share Posted January 17, 2020 The support team do not answered me till now. They want more money for supporting, I think. I regret that I bought this program. Here is the movie with no radius cursor: https://www.youtube.com/watch?v=ngXbQBAbEBA Link to comment Share on other sites More sharing options...
FredFlinston Posted January 17, 2020 Author Share Posted January 17, 2020 Tech support told me to install older version and it is ok now. Thanks for discussion. Topic closed. Link to comment Share on other sites More sharing options...
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