Rosh101 Posted January 2, 2020 Share Posted January 2, 2020 (edited) Hi there, I recently purchased the basic Express Scribe Transcription software and then realized it was not compatible to my .dss files. Then I purchased the upgrade to the PRO version, and the same errors are coming up "file not convertible" in red at the bottom of the page. I have uninstalled and reinstalled the software, nothing seems to work. Any guidance would be much appreciated! Edited January 2, 2020 by Rosh101 needed to change the wording in one section Link to comment Share on other sites More sharing options...
deb01 Posted February 5, 2020 Share Posted February 5, 2020 Hi Rosh101, I too have this problem. What did you do to fix this problem. Link to comment Share on other sites More sharing options...
deb01 Posted February 6, 2020 Share Posted February 6, 2020 Yes, after many hours I decided to check the version I was running and upgrade to v9.01and it was fixed. Link to comment Share on other sites More sharing options...
deb01 Posted February 6, 2020 Share Posted February 6, 2020 On 1/3/2020 at 2:22 AM, Rosh101 said: Hi there, I recently purchased the basic Express Scribe Transcription software and then realized it was not compatible to my .dss files. Then I purchased the upgrade to the PRO version, and the same errors are coming up "file not convertible" in red at the bottom of the page. I have uninstalled and reinstalled the software, nothing seems to work. Any guidance would be much appreciated! I upgraded to v9.01 and it fixed the problem for me. Link to comment Share on other sites More sharing options...
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