felixrs Posted January 2, 2020 Share Posted January 2, 2020 Hello everyone, I haven't used VP in a while, so I just recently reinstalled it to my new PC. Now I am facing the following Problem: Whenever I import a video (I've tried different samples of personal recordings and online sample videos), the audio track shows completely empty, and the audio does not play when the video is played. How can I fix this? Thank you very much in advance Edit: Adding Google Drive Link to the project, a screenshot and a the sample video I used. Project, Test Video File and screenshot: https://drive.google.com/open?id=1A8DQcoG7tTUb3HSqEeociDVctqQCRitD I am using VP 7.52 Link to comment Share on other sites More sharing options...
Nationalsolo Posted January 2, 2020 Share Posted January 2, 2020 Hi Your test video downloaded correctly and loaded to VP 7.51 with no problems here. The audio track displayed normally ........ It seems that the problem may lie with your setup. First thing to try is to navigate to User/AppData/Roaming/NCH Software and delete the Components folder. Re-run VP. The folder will regenerate and may sort the problem You could also try a reinstall. Assuming you still have the vpsetup.exe file and your initializing code uninstall VP and then reinstall again from square one. Nat Link to comment Share on other sites More sharing options...
borate Posted January 2, 2020 Share Posted January 2, 2020 Plays, displays and exports here, using 7.51, just as Nat notes. Check your version #; there is no 7.52 AFAIK. There are six channels of audio, so that may be the cause. Link to comment Share on other sites More sharing options...
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