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External Line to SPA3000 DONT WORK


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I have a SPA3000 [software Version: 2.0.13(GWg) Hardware Version: 2.0.1(1809)] connected to my Axon v1.06.

 

The FXS works OK.

 

The interface FXO, routing OK all incoming calls to the Axon (by means of a "Dial Plan" configured in the SPA3K [s0<:500@AxonIP:5060> "500" is a valid User-ID (without password) in Axon and 5060 is the default axon port]). But I can't make outbound calls from Axon to the real Phone Line.

 

Never I could that Axon saw the SPA3K as an external line and therefore the "Dialing Plans" of Axon never works.

 

I have tried many configurations and no has worked.

 

Please, what I must make to solve this problem?

 

THS. Hernan Sanchez - hshome@ita.com.ar :(

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Hello Hernan, what you shall do is it to create a new dialing plan different than default, follow the same procedure as you did and you are done.

 

I had the same problem and now it is up and running.

 

Kind Regards

Eduardo

 

 

I have a SPA3000 [software Version: 2.0.13(GWg) Hardware Version: 2.0.1(1809)] connected to my Axon v1.06.

 

The FXS works OK.

 

The interface FXO, routing OK all incoming calls to the Axon (by means of a "Dial Plan" configured in the SPA3K [s0<:500@AxonIP:5060> "500" is a valid User-ID (without password) in Axon and 5060 is the default axon port]). But I can't make outbound calls from Axon to the real Phone Line.

 

Never I could that Axon saw the SPA3K as an external line and therefore the "Dialing Plans" of Axon never works.

 

I have tried many configurations and no has worked.

 

Please, what I must make to solve this problem?

 

THS. Hernan Sanchez - hshome@ita.com.ar :(

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Hernan

 

I forgot to indicate that SPA3000 has a default assignent of SIP ports

 

5060 for FXS

5061 for FXO

and AXON by default tries to place the outband calls in the port 5060

 

so another modificaction i made was to set the FXS SIP port to 5070 in the SPA3000

and the FXO SIP port to 5060.

 

and that was all.

 

and after that i was able to place outband calls.

 

Kind Regards

Eduardo

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Hi Eduardo,

thanks for your help and excuse me for my bad English.

 

From the beginning, I setup the ports of the SPA3K in 5070 for FXS and

 

5060 for FXO.

 

About your previous suggestion "New Dial Plan", I have configured, in

 

Axon, a DP that indicates that all the number that begins with "9" it

 

eliminates the first digit and dials Out routing to an external line

 

connected to the SPA3k.The problem is that Axon have never recognized the

 

external line, therefore the DP does not work.

 

Configuration In Axon:

Tab External Line:

Line Name: SipuraSPA1

Server:

ID or User Name:500

Pass:

In Coming Call Ring On: 701

(701 is the incoming call group, in this group have defined my

 

extension).

 

I leave the field "Server" blank, but if I set it up with the IP of the

 

SPA3K, axon reports the following error:

 

Attempting to register sip:500@192.168.254.50

Register attempt for sip:500@192.168.254.50 failed

501 Not Implemented

 

Tab "Dialing Plans"

DP Name: SPA1

If numbers start with: 9

->Remove digits:1

->Prepend:

->Dial On Line: SipuraSPA1

 

All SIP extensions have configured in "Outbound Dialing Plan": SPA1

 

from internal phone I dial: 900541147904665, Axon reply:

Unable to find any extensions or groups with the name "900541147904665".

 

I think that the "Dialing Plan SPA1" should have removed the "9" and then

 

sent the number "00541147904665" to the external line "SipuraSPA1" and

 

SPA3K should to make the "Dialout" to the lagacy phone line, but Axon

 

does not apply the "Dial Plan" and thinks that I refer to an internal

 

line or group.

 

I think that the incoming calls from the FXO are working due to the "DP"

 

configured in the sipura, but Axon cannot dial out because doesn't apply

 

any "Dial Out DP" because it does not recognize to have any external

 

line.

 

I believe that it would be enough to create an external line to the IP of

 

the SPA3K and if in this way Axon managed to register in the SPA3K, then

 

everything should work OK, but I couldn't archieve to register Axon in

 

the SPA3K.

 

How did you managed to create the external line that registers in the

 

SPA3K?

 

Thank you for your patience and help.

 

Hernan

 

 

:(

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Hey Hernan!

 

I had the same problem too, the way I solve this is by renaming the Outbound Dialing Plan to default.

If I use some other name like Vonage, Spa or what ever name, Axon does not dial out.

 

Try to rename your DP Name: SPA1 to default

 

Please reply if that works, so that we can report it as a bug.

 

Cheers

Phill

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:D

Thanks Phill & Eduardo.

Finally Axon is working OK and "dialOut" by SPA3000 is OK.

Solution:

 

1) I renamed the names of the Dial plan and the external line to "default", but don't work.

 

At this point, the "DP" worked, but when Axon make a "DialOut", it reply

 

with busy tone. and In the Axon console i see inmediately call is

 

disconnected.

 

2) Finally, in the external line definition, I set the server with de IP

 

of the Sipura SPA3000. and all work OK.

 

Time to time, in the console of the Axon i see: register attemp for

 

sip:500@192.168.254.50 failed (501 not implemented), but all work OK.

 

(192.168.254.50 is the IP assigned to Sipura SPA3K, and 500 is the User

 

Name defined in suscriber information in the tab PSTN Line (FXO) in the

 

Sipura SPA3000)

 

My next test will be to add to AXON one second line, with another FXO.

 

He is annoying that obligatorily the firs line and DP must be called

 

"default". But if this a bug it could cause that the second line does not

 

work.

 

i report my test to you in the next week.

 

Thank you very much - Hernan

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  • 1 month later...

Somehow I got it now working. Can make calls from the handset connected to the SPA-3102 (should be identical als the SPA-3000) and even from my softphone on the PC. Also get in call's from the outside world en every handset is ringing. So far so good, but if someone is now calling me I get an caller-id on the handset not the number of the one that is calling me, but the info from what has been filled in by "PSTN Line" from the section "Subscriber Information". It is showing on the handset" "SipuraFXO (that's how I called the SPA) and as telephonnumber it's showing 111 (that's the user-id).

 

My guess is that in the "PSTN-To-VoIP Gateway Setup" part (were I have set "no" to "PSTN Ring Thru Line 1") you have to fill in something in the "PSTN Caller ID Pattern" field. Is this realy the solution, is someone having htis same problem and how to fix it?

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So far so good, but if someone is now calling me I get an caller-id on the handset not the number of the one that is calling me, but the info from what has been filled in by "PSTN Line" from the section "Subscriber Information".  It is showing on the handset" "SipuraFXO (that's how I called the SPA) and as telephonnumber it's showing 111 (that's the user-id).

 

There seems to be a lot of information on how to get the Sipura to pass on CID information unchanged to handsets/softphones:

 

http://www.google.com/search?q=PSTN+Caller+ID+Pattern

 

Please report back, as I'm about to order a Sipura 3xxx :-)

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  • 2 weeks later...

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