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Barcode reader/configure Issue


bossman1989
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Need help Asap 

 

I just upgraded my Software for copper and  after a few uses of my bar-code gun/scanner  it quit scanning

all it does is recognize the gun on the  desktop and in the device manager but it will not scan anything in copper etc 

it gives me a error within copper saying device not recognized when i go to configure it within copper   

 

the barcode reader is a symcode    mj-2808-b  

 

im not sure if its and issue with copper or with the reader 

 

any help would useful 

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