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Exported Video to MP4 Format Plays with Audio Only

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I am using the home edition of VideoPad editor.  I have tried a few times to export my project file to an MP4 file and when I play it back, there is no video but only audio.  (Everything works fine prior to exporting).  Am I missing a step here? Our goal is to post the 15-second video on our business' social media.

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What home version of VP is in use?  The latest is here.

The best way to sleuth the issue is to share it - either with a link here or in a private message to me or a developer (PM) via the mail icon at the top-right of this forum.

Here's how...  http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/

Be sure to FILE|SAVE AS a PORTABLE PROJECT, not a project file.  Zip the result, upload it, share it and post the shared link.

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