General Journal Entries are not posting to the Income Statement but to the Chart Of Accounts

[Cactyys Totem]

I have trying to get this working for 5 days.  Nothing is posting to the General Ledger.  I just made some sample Journal Entries and they are not even showing up in the Journal.  On the main page that shows Your cash accounts, accounts receivables, income and loss are not working except for cash.  Income is only working when you make a new Journal Entry for cash but don't include the balance in the Chart of accounts.  Example:  I have 37.50 as a starting balance for sales and if I post a 100.00 sale it only shows the 100.00 and not the 37.50 for a total of 137.50. 

[Jsalgado]

Please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts&support