stebbinsd Posted April 16, 2019 Share Posted April 16, 2019 When the project is currently exporting, I can understand it taking up 100% of my processor. But as of Version 7.05, VideoPad takes up 100% of my processor even when it's idle. I don't even have to actually be making any edits! I can simply switch to firefox to check something, and my pointer on-screen is slow to respond to my mouse movements! Upon switching to my task manager, I find that the problem is that my processor is maxed out at 100%! I have an AMD FX-8350, the most powerful processor my motherboard can take! So I am not short on CPU horsepower. This is just unacceptable. Please tell me you have plans to fix this! Link to comment Share on other sites More sharing options...
borate Posted April 16, 2019 Share Posted April 16, 2019 Not seeing that here. VP 7.10 is running in the background, with a small project loaded. CPU Memory Disk Network GPU Link to comment Share on other sites More sharing options...
stebbinsd Posted April 16, 2019 Author Share Posted April 16, 2019 Downloading that version cost me my license! This was only for the non-commercial use! Now I have to pay for a new license! Link to comment Share on other sites More sharing options...
borate Posted April 16, 2019 Share Posted April 16, 2019 Quote Stebbinsd wrote: Now I have to pay for a new license! No you don't. You can reinstall your old version. It can usually be found in this path on the PC: "C:\Program Files (x86)\NCH Software\VideoPad" If you don't have the installer at hand, find it here. Then register, if need be. Should problems arise, look here: https://www.nchsoftware.com/videopad/support.html Upgrades are free for up to six months after purchase. You might test a later version that was released within the free upgrade window. Link to comment Share on other sites More sharing options...
stebbinsd Posted April 16, 2019 Author Share Posted April 16, 2019 1 hour ago, borate said: Upgrades are free for up to six months after purchase. Wait ... where do the terms of service say that? When I installed the software in the first instance, it didn't say anything about a duration. EDIT: See, right here: It says "Lifetime License:" https://secure.nch.com.au/cgi-bin/register.exe?software=videopad Link to comment Share on other sites More sharing options...
borate Posted April 16, 2019 Share Posted April 16, 2019 "Lifetime license." Not lifetime upgrades. Purchased versions do not expire. The subscription plan offers regular upgrades, for a monthly fee. From https://www.nchsoftware.com/videopad/versions.html VideoPad Video Editor Versions To find out what version of the software you are currently using, click Help on the menu bar at the top of the program's window (not the Help button on the toolbar), and then click "About VideoPad Video Editor". Please be aware if you purchased more than 6 months ago you may need to purchase an upgrade to use the current version. For upgrade pricing go to https://www.nch.com.au/upgrade/index.html with your old registration ID number and Key. If you want to try the current version with the option to restore your older version, please backup your Program Files sub folder containing the software for Windows, or copy the app from your Applications folder to a backup location for Mac OS Link to comment Share on other sites More sharing options...
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