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Reformating my PC


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Hi Guys/Gals

Got a technical question.

I'm running Windows 10, but it has started to act up after the latest update and a few of my drivers/programmes are not working properly.

I want to reset my PC back to Default and clear all programmes and files. But I don't want to lose my license file for Express Scribe. Do I just follow the instructions on page "https://www.nch.com.au/scribe/kb/1495.html" 

Also I purchased a Pro license. Does this allow for installation on another computer? I have a Surface Pro, and would like to install it on that as well if possible.

Thanks any help

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