Jump to content


Cheryl Haley

Recommended Posts

When converting jpg and png files within the tool to svg to use with Cricuts Design Studio:  after converting the file and trying to upload to cricut, i receive a message that says unsupported file image.  I have no effects turned on - everything in Pixillion is set to default settings.  Thanks

Link to comment
Share on other sites


Could you try opening the converted file using your browser? If it opens and you have no trouble seeing it, then the problem is with Cricuts Design Studio,  from the message you are getting it seems it does not support the format.

Make sure the format you are using is compatible with Cricuts Design Studio as well as the encoder settings you are using in Pixillion. If the image file opens up on your browser with no issues then I would suggest you contact Cricuts Design Studio support to see if they have more information on why the program is not accepting the file if it is compatible.



Link to comment
Share on other sites

  • 4 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...