Alexroma Posted July 18, 2017 Share Posted July 18, 2017 Every time when I export a video (any format/size) o more than aprx. three and a half minute long my whole computer crashes. It's not the latest, but a fairly decent computer, Win10. It doesn' look like a lack of memory. Shorter videos export just fine. What could this be? The same happens when I use ShotCut video editor too. Several months ago, when t had Win 7, MS Movie Maker worked just fine. Any suggestions, please? Link to comment Share on other sites More sharing options...
c_major Posted July 18, 2017 Share Posted July 18, 2017 Which VideoPad version are you using? Link to comment Share on other sites More sharing options...
Alexroma Posted July 18, 2017 Author Share Posted July 18, 2017 21 minutes ago, c_major said: Which VideoPad version are you using? v5.04, non-commercial Link to comment Share on other sites More sharing options...
c_major Posted July 18, 2017 Share Posted July 18, 2017 Could you try untick the box in Option->Editing->Use hardward-accelerated video effects. If that doesn't fix it please post your export information here: What do you export to? File, DVD, YouTube etc. What's resolution, frame rate etc. Have you chosen any codec other than the default? Link to comment Share on other sites More sharing options...
Alexroma Posted July 18, 2017 Author Share Posted July 18, 2017 Just now, c_major said: Could you try untick the box in Option->Editing->Use hardward-accelerated video effects. If that doesn't fix it please post your export information here: What do you export to? File, DVD, YouTube etc. What's resolution, frame rate etc. Have you chosen any codec other than the default? Thanks! Will try it tomorrow. Link to comment Share on other sites More sharing options...
Alexroma Posted July 19, 2017 Author Share Posted July 19, 2017 22 hours ago, Alexroma said: Thanks! Will try it tomorrow. Tried exporting to a file, the computer crashed again No Events saved in the log. Link to comment Share on other sites More sharing options...
c_major Posted July 19, 2017 Share Posted July 19, 2017 23 hours ago, c_major said: If that doesn't fix it please post your export information here: What do you export to? File, DVD, YouTube etc. What's resolution, frame rate etc. Have you chosen any codec other than the default? Would you mind give us more information so we can diagnose the problem? Link to comment Share on other sites More sharing options...
Alexroma Posted July 19, 2017 Author Share Posted July 19, 2017 50 minutes ago, c_major said: Would you mind give us more information so we can diagnose the problem? Sure, see the links: https://drive.google.com/open?id=0B01gq1VPi8-keG9sQU5qR3J4ckU, https://drive.google.com/open?id=0B01gq1VPi8-kdGVXZ3B1cFhtOFE Link to comment Share on other sites More sharing options...
Alexroma Posted July 19, 2017 Author Share Posted July 19, 2017 55 minutes ago, c_major said: Would you mind give us more information so we can diagnose the problem? https://drive.google.com/open?id=0B01gq1VPi8-kejZJTkt2eFpySEU Link to comment Share on other sites More sharing options...
Alexroma Posted July 19, 2017 Author Share Posted July 19, 2017 56 minutes ago, c_major said: Would you mind give us more information so we can diagnose the problem? I use the default codec. Thank you! Link to comment Share on other sites More sharing options...
c_major Posted July 20, 2017 Share Posted July 20, 2017 Hi @Alexroma Could you please try turn off Lossless Export when exporting - select "Off (Re-encode Video)". If that still crash, is it possible to upload the project (and the media files) on to a file sharing sever (Google Drive, One Drive or DropBox etc.) so we can try to reproduce the issue? Link to comment Share on other sites More sharing options...
Alexroma Posted July 21, 2017 Author Share Posted July 21, 2017 It works!!! At last! So I set the "Off (Re-encode Video) - and first it crashed (after 55% completion). Then I set it again and used the MPEG4 compressor (not the H264 that was there by default before) - and it did the trick! Thanks so much for your help!!! Link to comment Share on other sites More sharing options...
c_major Posted July 27, 2017 Share Posted July 27, 2017 Please still upload the project and media file to Google Drive so we can find out what's wrong with H.264 export. Thanks! Link to comment Share on other sites More sharing options...
Lasse Posted July 18, 2019 Share Posted July 18, 2019 I've got the same issue with version 6.26. What a drag. It seems there hasn't been much approvement in the meantime. Otherwise anyones help is very welcome. Link to comment Share on other sites More sharing options...
Nationalsolo Posted July 18, 2019 Share Posted July 18, 2019 Hi Latest version is 7.21 (or 7.22 Beta) https://www.nchsoftware.com/videopad/versions.html There have been a lot of changes since 6.xxx Nat Link to comment Share on other sites More sharing options...
Lasse Posted July 22, 2019 Share Posted July 22, 2019 7.21. Cheers! Link to comment Share on other sites More sharing options...
borate Posted July 22, 2019 Share Posted July 22, 2019 Just in - the latest 7.24 release, which has some key changes over 7.21. Link to comment Share on other sites More sharing options...
Nationalsolo Posted July 22, 2019 Share Posted July 22, 2019 Hi Exports still don't export the fade-out effect in images when fade-in is present. Nat Link to comment Share on other sites More sharing options...
borate Posted July 23, 2019 Share Posted July 23, 2019 They're on it! Link to comment Share on other sites More sharing options...
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