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Not the original drive

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Every few months, my weekly Filefort incremental backup fails with the message that "the USB stick or external drive is not the original drive where the backup resides".  This is simply not true - there is an external drive, always connected, with all the backups in place.  I then have to start afresh, whereupon it creates a new complete backup, overwriting the original. I could create a new job every time this happens (to avoid the overwrite), but until I see the error message, the backups are simply failing for no good reason.  Any thoughts?

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For this particular case it would be better for you to contact the NCH Software support team for further assistance. you may create a support request through this link http://nch.com.au/support/supportcontact.html

With the limited information you are providing here it would be too difficult to make an assertion on what the cause of the issue maybe. 

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