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"This App Can't Run on Your PC" new Win10 PC


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I have a new Windows 10 PC.  I downloaded the only file I can find on the site, essetup.exe, and when I run it, I get the message:

 

This app can't run on your PC

To find a version for your PC, check with the software publisher

 

I was working with Express Scribe on my old Windows XP PC.  I upgraded to the Pro version, but the only file I can download is essetup.exe and it won't run on my Windows 10 PC.  Does anyone have any suggestions?

 

Thank you

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I had problems with the new Power Spec PC that was running Windows 10 that refused to load Express Scribe.  I took the Power Spec PC back to Micro Center and exchanged it for a Dell.  The Express Scribe software loaded on the Dell without any problem, so the issue must have been within the Power Spec PC.

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