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Trying to load an MP3 file that is 49 minutes long. Plays fine in Media Player. When I load it to Express Scribe, it reads as only 29 minutes long and there is absolutely zero sound on playback. Have tried to load it several times; same thing happens. All other files are fine. It's just this one particular file.

 

Any idea what might be happening?

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Trying to load an MP3 file that is 49 minutes long. Plays fine in Media Player. When I load it to Express Scribe, it reads as only 29 minutes long and there is absolutely zero sound on playback. Have tried to load it several times; same thing happens. All other files are fine. It's just this one particular file.

 

Any idea what might be happening?

 

 

Is this happening with only this specific file or is happening with other files?

On this case we recommend you to open a support ticket so our support team can take a look and verify the issue.

 

Please use this link to open the support ticket: http://www.nch.com.au/support/supportcontact.html

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