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Invisible cursor when recording Adobe apps on Windows


sachelguru
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I just purchased Debut with the intention of recording Adobe application tutorials for my University class. When recording applications including InDesign (CC 2015.4) and Illustrator (CC 2015.3 ), Debut fails to record the application tool icons, even though I have the Show Cursor While Recording option on. Since these change for every tool and are used to highlight key actions it's quite important to record them. I've tested Photoshop and it's cursors are recorded. The Mac version of Debut records all the cursors without issue. Is anyone aware of this issue and a possible fix? I'm running Windows 10 and Debut v3.01

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I cannot help directly because I don't use Debut for the same tasks as you do.

 

However, I think you need to contact Debut Support about this - either they can advise you on an existing setting to fix it, or it could be a bug, which they will endeavour to fix and will release a new version which will be made available to you - especially if you are within the money-back guarantee period, but I'm sure they will try to be helpful anyway.

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