Won't load mp3 files

[nicolaclay 0]

For some reason, my (free) version of Express Scribe sometimes refuses to load mp3 files - including files that I have previously loaded successfully! It comes up with the screen that tells me I need to purchase the full version. I've only had the programme about a week.

 

Does anybody have any suggestions as to what's going wrong?

 

Thanks in advance

[N_C_H_josh 0]

It sounds like you're running the free trial of the paid version, not the truly free version of Express Scribe. The free trial has usage limits. It sounds like you've hit one of those.

[Sarah Mil 0]

Hello.

 

I am having the same problem, but I have just purchased the newest version of ES today. It only loads 47 seconds of a 6-hour audio file. Any suggestions?

[Nanners 0]

I also am having the same ongoing problem as noted above.  MP3 files will not load, and I get a peculiar partially-obscured error message about the file being corrupt. (It is not.) Because the message is obscured, I cannot see any kind of error code.

I realize the other entries in this thread were a while back.  Has a workaround been identified, by chance?  I have upgraded from free to Pro 8.06, but the problem persists exactly as with the free version.  It's getting pretty frustrating.

I've run the compatibility trouble-shooter, tried loading in different ways (drag and drop, load via Express Scribe command, etc.).  Any ideas would be appreciated!  Many thanks.

[Patricia M 0]

I'm having the same issue here.  I was able to drag and drop files in before, but now I am unable to do that.  I either get a message saying upgrade vs continue demo use or that the file is corrupt.  Any suggestions??