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CSV won't import, Windows v.4.53


compumom
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Attempting to import a CSV customer list created in Excel with no response. Tried saving it as a "standard" Windows CSV and as a DOS CSV. In either case, I can select the file to import (it's a customer list), it finds it, and the Next button is outlined.

 

When I click Next it goes to the Match Data Fields Click To Assign dialogue. I tell it that the data begins on Row 2. Then when I click on Click to Assign in any row including (required) Customer Name, the row highlights, but there's no response to a click.

 

If I go ahead and click the Import button, of course, it tells me that the Customer Name header must be assigned to continue.

 

What am I missing???

 

Thanks.

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