Printing PDF export errors Mac OS X

[JCEG]

Hi,

 

We are experiencing errors when printing and exporting PDF with ClickCharts 1.41 on Mac OS X 10.10.5 & 10.11.3.

Printing different files on different printers generate an error : offending command, setmiterlimit

When exporting PDF, main parts of images are missing.

 

Could you help us?

 

Thanks

[Abhilash]

The latest version of Clickchart mac is 1.50, which is available in nchsoftware.com website. The pdf export issue has been fixed. You can try it.

 

Regards,

Abhilash

[cwsimmons0516]

Hello,

 

I am using version 1.5 of Clickchart on a mac with OS X El Capitan Ver 10.11.4 and I am still having the problem of not being able to export or print to a .pdf file. I lose almost all of my chart.

 

Is there something else I can try?

 

Regards,

 

Charles

[Abhilash]

Hello,

 

I am using version 1.5 of Clickchart on a mac with OS X El Capitan Ver 10.11.4 and I am still having the problem of not being able to export or print to a .pdf file. I lose almost all of my chart.

 

Is there something else I can try?

 

Regards,

 

Charles

 

We did not see any problem or data loss during pdf export in Clickchart Mac. Can you send us a sample or video file to replicate it?

[CHIVE]

Hi,

I am using Mac Yosemite 10.5.5 and a 2015 version of Adobe Reader.

I have a 6 page clickcharts doc, 3 with just b&w text and 3 with flow charts.

When exporting to a PDF, the text is fine, but the charts are just blank pages.

I am also getting the 'Token Not Recognised' error when opening the exported & emailed PDF on a Windows PC.

Any ideas?

Thanks

Clive

 

[Telephony]

Hi,

I will suggest to report the case to the NCH support staff > supportnch@nchsoftware.com , and to include the ClickCharts project file for them to review.

Best regards,