Jump to content

ExpressScribe saying file is encrypted when it is not and will not load

Recommended Posts

I have files that will load on my desktop computer and play in Express Scribe, but on my laptop computer, the files will not load, stating they are encrypted, looking for a decryption key. I have verified that these files are not encrypted and they do in fact play on my desktop without a decryption key. Does anyone know how to fix this problem to get these files to load without a decryption key? Again, I have been assured by the provider that he is not encrypting the individual files so there is no decryption key to enter. My two systems are exactly alike, running Windows 7 Professional, IE 10, all settings exactly the same on both computers. HELP :)

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...