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Picture disappears


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Just made my first recording - 42 minutes from TV.

But when I play bach. the picture disappears after 12 minutes, and instead this text shows up: Screen Recording Mode.

And another problem: If I use pathfinder to click at the file, there is no picture at all, only sound.

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Hello, This issue could be caused by several reasons, mostly it could be related to the File format selected to save the file and the latency for the stream you are recording. Try using different file formats and check if the issue can be replicated from different stream sources.

In order to provide you with better assistance please contact us through our support site http://www.nch.com.au/support/supportcontact.html

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