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Don't receive video when receiving call from SIP door camera

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When receiving a SIP call from a "door ip sip camera" everything is working perfectly except that I don't receive any video from the camera, and there is no even a video player window poped-up in order to display the video coming from that camera, I believe that I configured settings and ports correctly so that everything has to work fine, so what is the problem. Keep in mind that there isn't even a (video player) window. thanks in advance.

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