Jump to content

Recommended Posts

I have a new copy of Express Scribe that I purchased in a pack with the foot pedal on Amazon. I am using it for the second time today, and having problem after problem, just like I did the first time I used it. I love that I can't call the company to ask them about it though because I didn't pay for platinum support, so I had to send an email and wait for a response... great service.

 

My problems consist of a couple of things that are related to the foot pedal. I know that the problem is not the foot pedal, however, because I use it with Courtsmart and it works fine; I have never had any issues with it. However, when using it with Express Scribe, I encounter problems pretty frequently, and needless to say, it is extremely frustrating.

 

Problem 1: Sometimes when I press the foot pedal, Express Scribe will start rewinding and won't stop no matter what button I press on the foot pedal or on the program.

 

Problem 2: Express Scribe freezes up for about 10 seconds at a time if I click on the program while listening to audio, and the audio will just stop.

 

Problem 3: Sometimes I will be listening to audio, and when I lift off the foot pedal, the audio won't stop. This is usually a result of the program freezing up as well.

 

Does anybody else have these problems as well? Does anybody have any suggestions? I am running Pro v 5.69 on Windows 8.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...