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Balance Sheet, Trial Balance incorrect values

Jim Herbert

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I recently updated my Express Accounts ( store purchased version) to web download version v4.99 intel. In trying to do year end I found that the Balance Sheet only recognizes the journal entries up to Jan 30,2014. The trial balance and cash flow statement do not recognize the opening balance in the accounts. It appears that some of the software was missed in the download. Is there a solution for this?

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