Jump to content

Recommended Posts



I am running Debut on a retina Macbook Pro with Maverick OS, I can not get Debut to access the screen for screen capture. All I get is a black screen, can anybody help please? Apart from Firefox and Debut, there are no other applications running.


Thanks in advance

Link to post
Share on other sites
  • 3 weeks later...
  • 2 weeks later...
  • 7 months later...

Sorry to go back to an old topic, but I also have the registered version and it records just a black screen (a minute's worth of recording comes to about 900 kb but I get sound no problem and there is no preview in the box, so all is done from hot keys. It has worked fine previously so any thoughts would be appreciated.

Link to post
Share on other sites
  • 6 months later...

In the last day or so, I've noticed that I get a black screen instead of the screen cap when I record from Explorer, Chrome and Firefox. I did get a successful recording of my desktop. I'm on Win 7. I note that the Help talks about disabling "video acceleration" or "overlay video" but it doesn't provide any further advice. I downloaded the latest Debut version today but it didn't help. In fact I just tried recording this screen (Firefox) and it came out black.


Is this a new thing, what am I doing wrong?

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...